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Jooki Frequently Asked Questions (FAQs)

What is Jooki?

Jooki is a WIFI speaker that makes music accessible to the youngest in a screen-free environment. You can upload your own content on Jooki or listen to streaming music with Spotify Premium.

Do I have to pay for the app?

The Jooki app is totally free and is available on the App store  (Apple) and on Google play store (Android). If you do not have a smartphone, you will still be able to manage your Jooki using the web interface:

Do I need an internet connection for my Jooki to work?

You will need a WiFi network to be able to setup your Jooki, add some music or a stream. Your Jooki will have to be connected to the same WiFi network as your phone/ computer.

Can I use Jooki as a Bluetooth speaker?

A Bluetooth speaker only works if the paired device is at a range, which can limit the usage. Jooki, on the other hand, connects to your home WiFi network. No more interruptions due to calls or other notifications when listening to music. You will get a better music experience on Jooki.

How many tokens can I link to the Jooki?

You can link as many figurines/tokens as you wish. The Jooki pack comes with, 5 characters are included in the box: a blue whale, a white ghost, a grey knight, an orange fox and a green dragon. You can also buy more characters on our online shop.

P.S. The tokens are additional elements. They are also available on the online shop.

Is Jooki waterproof?

Jooki is designed to be splashproof, but don't submerge it!

How long will my Jooki run on one charge?

Jooki is designed to run for 8 hours non-stop at a medium volume. You may notice that the battery life can be shorter due to the use of streaming services. 

How is the volume of the Jooki? Does it have volume controls to adjust?

Our main priority is to deliver outstanding audio quality whether Jooki is playing loud or low. It’s possible to limit the maximum volume through the app to protect little one's hearing (limitation activated by default), and it can’t be changed in the device (only through the App). But if you are old enough to party, Jooki is also the speaker for you!

Is an AM/FM radio included in the Jooki?

No, we propose web radios. There is already a list of most famous world web radios, and customers can add the ones they want too.

Does Jooki shuffle the songs on the playlist? 

On the lower left of the ‘playing’ screen it’s possible to find the option to shuffle it or not (Shuffle 1 or shuffle all). You have total control of what is played and how.

Does Jooki accommodate headphones? Or do they come with headphones?

Jooki has a headphone jack port for those quiet moments of fun and imagination. Bluetooth headphones not supported.